How to Remove Negative Feedback from Amazon

Really, it is very pity for the seller to deal with the negative review on Amazon. Negative feedback affected the overall rating. Most of the customer watch only negative feedback to get understand the product. The positive considered to be rating above 3 stars rating. Less than 4-star rating affects the ranking of products and it drags your sales down. Here we will tell you how to remove negative feedback from Amazon.

Now I would like to tell a few steps to delete a review on Amazon

Check the Review:

When you see the negative review and bad rating. Don’t ever panic. keep calm and take a deep long breath. Read the review very carefully and analyze yourself the reason for the dissatisfaction of buyers.

·       Know whether the negative review from real buyers or competitors.

·       know what is the reason behind making the buyers unsatisfied

·       know, Did he write any review against the Amazon terms and conditions.

Report to Amazon Seller Support

If the vulgar words are used along with negative feedback which is against the term and conditions of Amazon. When you find these types of negative reviews you can simply contact Amazon seller support to get removed the negative review.

If you get to know that the commented review in your listing is not from real buyers but this is the negative review written by competitors, in this case, you can get help from Amazon seller support but you will have to give a very strong evidence otherwise there is very less chance of removing negative feedback from Amazon. If you find the reviews are from real buyers then the only solution is to meet directly with buyers and know his problem.

Contact the Buyer:

If you find the negative review is from the real buyers then you need to contact the buyers directly. In order to contact you need to find his/her contact information. Then you need to tackle the situation. You need to convenience and even you can make an apology for your mistake. Then the Buyers can change it from 1-star rating to 5-star rating which totally depends on your convincing ability.

Respond to the Review in Public:

If you aren’t able to reach the buyers directly or buyers tell you that he won't want to remove his negative review. Then you respond to those negative reviews through a feedback manager. Here you are not going to change the mind of the customer but here you can show your business professional with a public reply. Response in a very professional way, in a brief way and courteous.

Reply to the Review:

For deleting or managing the review the most important thing is to convince buyers. Do reply to the dissatisfy buyers immediately. Reply to all his queries and remove all the confusion and make an apology for your mistake. Gently convince him to remove negative feedback. A satisfactory reply can tend to change negative feedback to positive feedback.

Conclusion:

You all would have understood very well from the article that the procedure to delete a review on Amazon. Deleting review becomes so necessary. Negative feedback is just like a nightmare for the seller but the seller can remove it with the help of proper procedure. We are specialists in dealing with deleting and manipulating the review. So what are you waiting for? Pick up your mobile phone and dial our toll-free number +1(844)-444-4171.